Shipping policy

Shipping & delivery

All VATTEA orders ship by Fedex/DHL. Please review your shipment confirmation email for carrier information and tracking details. Delivery times do not include Sundays or Federal Holidays.

We offer a flat shipping fee of $11 USD on all USA/ Canada orders.

A flat shipping fee of $16 USD on all France, Italy, Germany and Spain

And a flat shipping fee of $20 USD on all other international orders.

Quoted international shipping fees do not include custom and duty fees. Customer is responsible for all customs and duty fees.

Orders are processed Monday through Friday (excluding holidays) and are processed pending on availability as well as credit verification. Any orders received on weekdays after 2pm ET, on weekends or holidays will be processed the next business day.

Orders are not shipped on the same day they are placed, orders are shipped on the next 1-3 business days. And delivered 2-8 days after placing the order depending on your location. If you have any questions or concerns with regards to a products shipping please feel free to contact us.

If an item you have ordered is out of stock or on backorder, you will be notified by our VATTEA team.

 

Tracking Your Order

You can quickly and easily track the progress of your shipped order via Fedex/DHL Tracking, you will receive an email notification with all tracking details upon shipment of your order.